We have someone here 24h a day and cold is not a had thing to solve here. It seems like some people are too shy to tell us about it but we have enough heaters and extra blankets for everybody!!!
For those who know her, Naima, one of the owners, is having another one (a third one), in about six weeks. She is in full shape and working a lot on preparing this year to be the best at Le Sous-bois hostel in Montreal.
Yes, we had them! It is like that in every hostel in the world, weither they tell you or not! The problem is under control, we have a subscription with a good exterminator, but we need you to tell us if you get any bite.